PLEASE READ THIS SECTION CAREFULLY BEFORE SUBMITTING PRE-ORDER

PRODUCTION RISKS 

Even though we do our best to ensure a quality product and a fast production, there is always the risk of delays. Supplier shortage, holidays, and weather conditions are just a few of the reasons a production could be delayed. HipStar LLC should not be held responsible for delays caused by third parties.

MISSING/DAMAGED ITEMS 

When dealing with a large number of orders, there is always a chance that errors will occur. If, after you receive your order, you find out that items are missing, please get in touch with us at support@hipstar.net  We will send you the missing items as soon as possible.

DELIVERY DATE 

The one unknown is always global shipping and logistics. Our current estimation for delivery is May of 2022. However, history has shown that no matter how well you plan things, there is always a chance of delays caused by third parties. Anything major or on a global scale could set us back.

Please understand that we want your orders to be delivered as quickly much as you do.

UNDELIVERED ITEMS 

If a package is not delivered due to a customer’s fault (wrong address given, the customer didn’t claim the delivered package from their post office, etc.), the customer may be requested to pay additional shipping fees for the item to be sent out again.

DELIVERY ADDRESS 

As soon as this campaign is over, you will be requested to complete a survey through which you can let us know which items you have ordered and where you would like us to ship your order to. Keeping in mind that your order may be shipped sooner or later than the estimated date, please give us an address that will surely not change.

UPDATES 

You may receive updates on HipStar’s upcoming projects through the product development process.

BY PLACING A PRE-ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND ACCEPTED THE RISKS & CHALLENGES STATED IN THIS SECTION.

HipStar, LLC