Simple as this, if the item(s) breaks and no longer function how they should, all you need to do is contact us at care@voltacharger.com and replacement shipping is FREE. Please take note that this warranty is only valid for items that are still being sold by VOLTA. If an item has been discontinued we are no longer able to provide warranty on that item.

We used the world’s strongest magnetism (N52 Neodymium magnets on both the tips and cable, providing a strong pulling force). The VOLTA Spark was designed to be the strongest magnetic fast charging cable on the market, so strong in fact that it can even lift your iPad without disconnecting!

Returns are accepted only when the VOLTA product you have purchased is posted back to us with all its original packaging and all products must be in perfect resellable condition and working order. Refunds will be given only when the returned product has been received and checked by our team. The refund amount will be the price of the purchased items, minus shipping the fee and also a 15% deduction fee. This is due to the Indiegogo platform fee’s we are charged as a company and is also applicable to those who request a cancellation of their order after 14 days of the campaign. However those who cancel their order without us shipping their item out will get a full refund of their shipping fee.

When a shipping time frame is displayed, for example: 3-7 business days. This time frame does NOT include public holidays, weekends or any time spent in customs. These factors and other various factors may affect the time frame given for all orders anywhere in the world. These are factors that are out of our hands and also the courier’s hands. However generally speaking majority of orders WILL arrive in the estimated time frames given.

We ship ABSOLUTELY EVERYWHERE! We ship from our head office in Gold Coast, Australia.

Our standard shipping cost is just US$9. This comes with a tracking number and we ship WORLDWIDE. 

VOLTA Spark Charge and sync at speed 480mbps. Less time plugged in, more time going out!

No the VOLTA Spark cannot Dash/Warp charge the Oneplus devices, but it can charge it normally. 

All orders will be shipped with tracking number(s) and will be delivered in most cases by your local or national postal service. Orders come in a waterproof plastic satchel. If you order a large order, generally 12 – 15+ cables or more it will come in a cardboard box and waterproofed.

A VOLTA Spark pack consists of x1 VOLTA Spark magnetic cable + x1 connector tip (Micro USB or Lightning or Type C) and a single cable can be used interchangeably with all the 3 tips, so one VOLTA Spark cable would power an iPhone, All Micro USB devices, and all USB C devices.

VOLTA will not alter the charging speed of any device. It can, however, handle any charging speed of any device (adapter).

Absolutely YES! The VOLTA Charger is compatible with everything that your existing USB cable is. This means The VOLTA Cable will work with all your devices that are USB compatible.

The connector tip will stay perfectly steady in your device’s port for any general day to day usage, even if you drop your phone. You can easily remove the connector tip by using just your fingernails. If you don’t have long enough fingernails, each VOLTA Spark pack does come with a small tooling tip removal that enables you to pull out the tip with ease.

Yes VOLTA supports all of the higher amperage and voltage charging. Does having a VOLTA tip in my phone negate the waterproof/resistance of my mobile device? We have tested this by putting the device in water for 30min. After taking it out the device still functioned along with the tip being fully intact. Although it’s possible that water under unusual circumstance can be trapped within the tip causing corrosion never the less this shouldn’t affect the device’s ability to be waterproof/resistant. However after taking the device out of water be sure to thoroughly dry the tip before charging otherwise you could cause damage to your VOLTA tip!

No, VOLTA magnetic Cables will never damage your phone. You have nothing to worry about!

If you are interested in making a bulk order, please contact benjamin@voltacharger.com and we will send you a quotation as soon as possible.

One Universal Solution All devices with Power Delivery connect using a USB-C cable. Power can flow in either direction so it’s possible to share power between devices, even from your phone to a friend’s phone. USB-C connectors are small, smart, and capable of transmitting large amounts of power. You can safely use the same cable to charge your smartphone, your tablet and your laptop – no separate power brick for your laptop is required.

By purchasing our products you are agreeing to our T&C’s located here: https://voltacharger.com/pages/terms-of-service

Since your devices take a lot of daily abuse; we decided to make the VOLTA Spark extra durable. We added premium neodymium magnets to ensure instant connection, while each cable is put through the tensile test 4,000 times to make them more durable than any other cable on the market..

As a result of the built-in intelligent recognition system, the VOLTA Spark is able to adapt to varying voltages in different devices. VOLTA Spark will charge your phones, smartphone, speakers, tablets, MacBook and MacBook Pro without any compatibility issue whatsoever.