Please be assured that we not only guarantee all of our backers 100% delivery but also provide official after-sale service for JMGO users, and you can pre-order your N1 Ultra without worries.

For the return & warranty policy, please refer to the information below:

1. If you want to return the product, you can get the full refund within 7 Days from the date you received the product.

2. If the projector you receive has defects in materials or workmanship arising for a period of 30 DAYS from the date you received the product, you can send it to our warehouse for free and we will ship a new unit back to you without charge.

3. All rewards from our campaign come with a 1-Year Manufacturer Warranty. If the product does not work as guaranteed during the warranty period, you can email us at after-sales@jmgo.com. Our technical and after-sales team will be your assistance.

Since its founding 12 years ago, JMGO has been devoted to providing people with the most exceptional audio-visual experiences through groundbreaking innovation in projection technology. In 2021, JMGO unveiled its innovative spirit to the world with the launch of the O1 Series Ultra-short Throw Projectors and the U2 Triple Color Laser Projector, which has since gained the trust of global media, influencers, and backers.

Our commitment to innovation does not end here – we have spent the last two years perfecting the MALC (Microstructure Adaptive Laser Control) Triple Color Laser Optics and successfully integrated this technology into a long throw projector with a gimbal design. Now, with the N1 Ultra 4K Triple Color Laser Gimbal Projector, you are sure to unlock unprecedented and unparalleled viewing experiences.